Shipping policy

All orders are shipped from the United Kingdom via Royal Mail.

UK Shipping

  • Standard Shipping (2–4 business days): £3.99

  • Free Standard Shipping on orders £50+

  • Express Shipping (1–3 business days): £5.99

EU Shipping

  • Standard International (2–11 business days): £14.99

  • Shipping is available to all EU countries listed at checkout.

International Shipping

We’re not shipping outside the UK and EU just yet, but we’re working on it! We can’t wait to be able to reach even more of you soon.

Processing Time

Orders are dispatched within 1–2 business days.
Processing time is separate from delivery time.

Lost, Delayed or Missing Parcels

Once your parcel has been handed to Royal Mail, delivery is the responsibility of the courier.

  • Customers must contact Royal Mail first for any delays or missing parcels.

  • We can assist by providing information required for a claim, but we are not responsible for courier delays or loss.

  • Replacements are only issued after Royal Mail completes their investigation.

Address Errors

Please ensure your shipping address is correct at checkout.
We cannot replace or refund orders shipped to incorrect addresses provided by the customer.